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Privacy policy

Who processes the data

The site budenno.com and everything collected through it belongs to Budenno — a team that builds automation for business.

For any question about this policy, write to our working number +380 63 486 15 35 on Telegram, Viber or WhatsApp. Those are the same buttons you see on the home page.

What data we receive

From the contact form. When you fill in the “Discuss a task” form we receive your name, phone number, chosen messenger and a description of the task if you wrote one. There are no other fields in the form.

Why: to get in touch and discuss the task. The legal basis is your consent, given when you press the submit button.

Automatically, when you open the site. Like any website, budenno.com sees the technical data of the request: IP address, country, browser language, device type and the address of the page you came from. This is processed by Cloudflare, the service that delivers the site.

Why: so the site loads, so we can show you the version in your language and so we can tell people from bots. The legal basis is our legitimate interest in keeping the site working and protected.

Anonymous statistics. We count visits with Cloudflare Web Analytics. It sets no cookies and builds no profile: we see how many people came, to which pages and from which countries — with nothing tied to an individual.

Advertising — only with your consent. If you accepted on the banner, Meta Pixel runs on the site. It tells Meta (Facebook and Instagram) that you visited, so we can show you ads and see whether they bring enquiries. Without consent the pixel is not loaded at all.

Cookies and browser storage

This list is complete — the site writes nothing else into your browser.

The first three are functional: the site works worse without them, so they cannot be switched off from the interface. You can erase them in your browser settings. Your answer to the banner can be changed at any time — the link is in the site footer.

Who we share data with

We do not sell data and do not hand it over for anyone else’s mailings. But we do use services, and here is the full list:

We are also obliged to hand over data if a court or an authorised state body lawfully demands it.

How long we keep data

We keep an enquiry while we are talking to you, and for up to three years after that — so we can pull up the history if you come back. Then we delete it.

If you want it deleted sooner, write to us and we will. Anonymous statistics are kept under the rules of the service itself and are not tied to you.

Your rights

You can:

To use any of these rights, simply write to us in any messenger from the site. We answer within 30 days. There are no statements or forms to fill in.

Data and borders

The servers of the services we use are located in various countries, including outside Ukraine and the European Union. By sending an enquiry you agree to that transfer as well — without it neither the site nor the enquiries would work.

Children

The site is addressed to businesses and is not intended for people under 16. We do not knowingly collect children’s data. If it has happened anyway, write to us and we will delete it.

Security

The site works only over a secure connection. Access to enquiries is limited to our team.

Nobody can give an absolute guarantee and we will not pretend otherwise — that is not how the internet works. But we try not to collect anything superfluous, and data never collected cannot be lost.

Changes to this policy

If the policy changes we will update the date at the top of the page. We will announce significant changes on the banner.

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